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How we operate

We are a business that strives to serve our customers to the best of our ability.

We handle sales, invoicing and delivery from our base in Gloucestershire, and we and our producers are on-hand to provide support and tastings whenever you need. We strive for excellent availability across our drinks range.

Delivery area
Our own-van delivery service operates weekly deliveries to a wide radius; east to Buckinghamshire, Oxfordshire and Northamptonshire; west to Worcestershire, Herefordshire and Monmouthshire, north to the West Midlands and south throughout Gloucestershire and to Bristol and Bath, and North Somerset.
We now deliver to London once a week and offer a pallet / half pallet delivery solution to the rest of the UK. See our delivery charges below.

Delivery charges
Own-van service

Delivering to addresses within a 55 mile radius of Moreton-in-Marsh including many addresses within postcode areas B, BA, BS, CV, GL, HP, HR, LU, OX, MK, NN, SN, and WR.

- Orders £90 ex VAT or more - FREE DELIVERY
- Orders less than £90 ex VAT - £6.95 ext VAT fixed charge

London and beyond our 55 mile radius

We deliver to Central London once a week and can deliver to some addresses beyond our 55 mile radius. Please ask for confirmation that we can reach you.

- Orders £170 ex VAT or more - FREE DELIVERY
- Orders less than £170 ex VAT - £9.95 fixed charge

Beyond this area

We currently offer a pallet delivery service to anywhere in England and Wales, with deliveries to Scotland and Northern Ireland POA. We operate a system of delivery charge reduction whereby we deduct 7.5% of your order value from our pallet charge of £45.00.

So, for example, on an order value of £100, you pay £37.50 carriage (£45 less £7.50). For a consignment value of £300.00 you pay £22.50, £400 you pay just £15 and for an order of £600 or more, you pay no carriage charge at all.

We are exploring ways to reduce carriage charges for deliveries of small consignments quantities ((between 1 - 15 cases). Please ask if you have a specific requirement and we will always strive to get the goods to you in the most affordable way.

Accounts

We accept payment on delivery when we deliver with our own vans, or offer credit terms upon completion and approval of our trade application form and the provision of trade and bank references. Our standard credit terms are payment by the 14th day of the month following the date of invoice. Interest may be charged on any overdue account at a rate of 5% over the prevailing base rate. Statement of accounts are issued at the end of each month. Payment can be made by cheque (payable to The Craft Drink Co. or Cotswold Fine Food Limited), cash on delivery (please advise at the time of placing the order) or by BACS direct to our Cotswold Fine Food Limited business bank account.

Please down load our Trade Application Form here, complete and return to The Craft Drink Co.

Sales support

We support stockists with promotions, POS material and in-store tastings with the help of the producers.

Claims and returns

All claims of invoice discrepancies, short deliveries or damaged goods must be reported within 48 hours. Any product return must be uplifted with the correct paperwork after the problem has been first reported to The Craft Drink Co.



The Craft Drink Company

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