How We Operate

Our Services

‘We are a business that strives to serve our customers to the best of our ability’

We handle sales, invoicing and delivery from our base in Gloucestershire, and we and our producers are on-hand to provide support and tastings whenever you need. We strive for excellent availability across our drinks range.

Our Delivery Area

There are various ways that we may be able to supply you.

1. Our own van, within a 55 mile radius

Delivering to addresses within a 55 mile radius of Moreton-in-Marsh including many addresses within postcode areas B, BA, BS, CV, GL, HP, HR, LU, OX, MK, NN, SN, and WR.

Orders £100 ex VAT or more – FREE DELIVERY
Orders less than £100 ex VAT – £7.95 plus VAT fixed charge

2. Our own van, beyond a 55-mile radius, excluding Greater London within the M25

We deliver to some areas beyond our 55-mile radius. Please ask for confirmation that we can reach you. If we can, our minimum order quantity & charges are:

Orders £200 ex VAT or more – FREE DELIVERY
Orders less than £200 ex VAT – £10.95 fixed charge

3. Our own van to Greater London and areas within the M25

We deliver to some areas of Greater London. Please ask for confirmation that we can reach you. If we can, our minimum order quantity & charges are:

Orders £400 ex VAT or more – FREE DELIVERY
Orders less than £400 ex VAT – £15.95 fixed charge

Delivery by Pallet or Courier

We can deliver to addresses further afield, across the UK, by courier or by pallet.

Mixed Pallet delivery outside our van reach

We also offer a pallet delivery service to anywhere in England and Wales, with deliveries to Scotland and Northern Ireland POA. We operate a system of delivery charge reduction whereby we deduct 7.5% of your order value from our fixed pallet charge of £50.00.

So, for example, on an order value of £400, you pay £20.00 carriage (£50 less £30.00). For a consignment value of £500 you pay just £12.50 carriage, and orders of £667 or more are delivered FREE OF CHARGE.

Courier delivery outside our van reach

We can send mixed consignments of wines and spirits by courier to all parts of England & Wales.

– Orders £200 ex VAT or more – FREE DELIVERY

– Orders less than £200 ex VAT – £10.95 fixed charge

We can deliver to Scotland and North Ireland, but please ask for confirmation and what delivery charge may apply depending on your location.

Accounts

We accept payment on delivery when we deliver with our own vans or offer credit terms upon completion and approval of our trade application form and the provision of trade and bank references. Our standard credit terms are payment by the 14th day of the month following the date of invoice. Interest may be charged on any overdue account at a rate of 5% over the prevailing base rate. Statement of accounts are issued at the end of each month. Payment can be made by cheque (payable to The Craft Drink Co Ltd), cash on delivery (please advise at the time of placing the order) or by BACS direct to our Craft Drink Co business bank account.

Please download our Trade Application Form here, complete and return to The Craft Drink Co.

Support

Our supply service is delivered with a breadth of accompanying support:

Point of sale material available

Bar support available, including bar runners, drink mats and other bar support

Free tasting stock

Glassware from selected brands

Monthly price and added-value promotions

Open access to brand ambassadors and representatives

Support from brands for events and in-store tastings (when and where appropriate)

Our Sales Team are on hand to offer advice and support on your drinks selection and how this can be adapted to suit your changing needs through seasons and key selling periods.